Store Policies

Customer Conduct

We have some of the most wonderful customers in the virtual realm. However, in certain situations we need to set boundaries so that we can continue to offer our customers efficient and friendly service. The following policies are intended to make things fair for everyone. Basic Courtesy We (Karsten and Velvet) are human beings. We […]

Support Requests

K.R. Engineering offers free lifetime support and updates for all products that were purchased directly through us. If you need help, please take a moment to search our knowledge base and FAQ. You may find the very answer you need! If your question isn’t answered in the knowledge base or FAQ, you can contact us […]